• Frequently Asked Questions

Who assembles your products?

100% of our products are made in USA, by our skillful and experienced staffs. All of our staffs are legal residents or citizens of USA

Who supplies the fabric and patterns?

The customer supplies pattern, fabric and trim for product. The customer will also supply all labels, size, content, care and logo/name.

*Consulting:Need help resourcing your pattern or fabric materials? We will direct you to the right person and the right location for your materials needs, please call for appointment.
Please note – There will be a charge for consulting meetings.

What is the minimum size of the order that you accept?

It is generally 100 pieces/style minimum. This can vary depending on the style and fabric. Please call for specific information. For price quotes, please send the samples (including production plan, with estimated quality, desired production date and target price. Our sales department will reply within 48 hours of receiving this information. Please be sure to include your email address. All quotes are good for 30 days.

How long will it take to receive my order?

Turn around time is 2-4 weeks, depending on the size of the order. It is best to schedule productions 1-3 months in advance whenever possible.

What are the payment terms?

Payment Terms are as follows: 50% paid up from front, 50% with proof of shipment.

What do you charge for freight?

Customers can use their own carriers to pick up shipments or we can use our carriers to ship out goods. Shipments could be sent out by truck using UPS, FEDX, or USPS.